COVID-19 Response

Council's Goolwa and Strathalbyn libraries and offices are open to the public. For more detailed information about particular services affected click here and for the latest updates on Alexandrina Council's response to COVID-19 click here

Please contact us by phone 8555 7000 or email

Dismiss alert

Community Connect

For further information on the changes to Federal and State Government funding and Council services for Aged Care, please follow the link to our Transition page here

Watch the 2017 production - 'We Hear You' here.

Watch the 2018 production - 'We Hear You 2 - Blood is Thicker than Water' here.

Community Connect is supported by the Australian Government Department of Health through the Commonwealth Home Support Program, State Government and Alexandrina Council.

Community Connect advocates for and provides equitable, accessible programs and facilities to support people to remain in their community by utilising wellness models of service delivery. Active Ageing principles are incorporated to optimise health, participation and security that enhances quality of life as people age.

Volunteers can be involved to support on a one to one basis and are matched on interest and skills. Please contact Council's Volunteer Development Officer on 8555 7000 if you are interested in becoming a Volunteer.

View and download the Community Connect Consumer Information here

View and download the Community Connect Services and Programs brochure here

Those requiring long term services will be referred to local programs already in place. Some of the activities people may link with:

In Goolwa and surrounds are:

  • Lunch groups
  • Fitness, walking and Tai Chi
  • Craft/knitting
  • Reconnecting with family and friends
  • Community groups
  • Volunteering opportunities

View and download the Goolwa and Port Elliot 2020 program here

In Strathalbyn and surrounds are:

  • Lunch groups
  • Fitness
  • Cards and games activities
  • Craft/knitting
  • Scenic drives and shopping trips
  • Movie afternoons

View and download the Strathalbyn 2020 program here

We are also involved in a number of intergenerational activities within the community. These include regular visits to the local children’s centre and kindergartens, with the blend of activities creating opportunities for all ages to connect. Our Dads’ and Kids’ Dinners program provides an opportunity for Dads, other male caregivers such as Granddads and Uncles, and their children to come together to bond, and to meet other local families in a relaxed environment around activities such as cooking and active games.

Community Connect Newsletters

The Community Connect team puts out a newsletter every quarter, to show the community what they've been up to!





How do I Register with Community Connect?

Contact the Alexandrina Council on 8555 7000 to arrange an initial discussion in relation to your needs.

Southern Communities Transport Scheme (SCOTS)

The Southern Communities Transport Scheme (SCOTS) assists persons who are “transport disadvantaged” by connecting them with transport services. Transport disadvantage is defined as the inability of a person to either drive themselves, or access another person to transport them.

SCOTS is available to eligible people of all age groups living in the City of Victor Harbor and Alexandrina Council areas.  People wishing to access transport services brokered or delivered by SCOTS must be assessed for their eligibility.

As well as being a transport information resource for the region, SCOTS provides two main services, Medi-Ride and Access, and a Community Shopping Bus.

For more information about these services please click here.

To make a booking for any service offered by SCOTS call 8551 0760 or email

The SCOTS office is open from 9am to 4pm, Monday to Friday. If calling outside these hours, please leave a message with your name and contact phone number, and we will get back to you the next business day.

Hills Community Transport

Facilitated by the District Council of Mount Barker

Hills Community Transport (HCT) is a service that provides information about local transport options. If you need to get to a medical appointment or social activity, shopping or visit friends/family and have no other transport option Hill Community Transport can help you find a way to get there. HCT can provide information about local bus, taxi, coach and community transport services. Information such as:

  • Contact details
  • Fares and ticketing
  • Subsidies and concessions
  • Areas serviced
  • Timetables
  • Routes
  • Wheelchair accessibility
  • Eligibility

Anyone can contact Hills Community Transport for free information about transport services in the Adelaide Hills, Mount Barker and Strathalbyn areas.

For booking referrals, please contact My Aged Care on 1800 200 422

You are eligible for transport assistance from Hills Community Transport if you do not have any other transport options.

Other transport options may include:

  • Driving yourself if you are able
  • Family or friends to take you
  • Public transport or taxi services that you can access
  • Other community transport options
  • You must also live in the Adelaide Hills Council, District Council of Mount Barker or the Strathalbyn area of Alexandrina Council.

For bookings and information, please phone: 8391 7234.

Hills Community Transport is funded by the Commonwealth Department of Social Services, the State Department of Communities and Social Inclusion, District Council of Mount Barker, Adelaide Hills Council and the Alexandrina Council.

My Aged Care

The My Aged Care website has been established by the Australian Government to help you navigate the aged care system. The Gateway is part of the Australian Government's changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services.

You can find more information about these and other improvements to Australia's aged care system below, as well as information about the aged care workforce and a glossary of definitions that may help you to understand any unfamiliar terms that you come across while finding out more about aged care.

My Aged Care is made up of this website and a national contact centre. Together they can provide you with information on aged care, whether for yourself, a family member, friend or someone you're caring for. The contact centre can be phoned on 1800 200 422 between 8.00am and 8.00pm on weekdays and between 10.00am and 2.00pm on Saturdays. The My Aged Care phone line is closed on Sundays and national public holidays.



The Community Connect Program values diversity.  This involves valuing an individual's right to identify with race, colour, gender, age, religious belief, ethnicity, cultural background, marital or family status, economic circumstance, human capacity, expression of thought and sexual orientation as well as their experiences, skills and capabilities. Community Connect staff regularly undertake cultural diversity training to provide informed support.

Consumer Engagement

To ensure a partnership approach to service delivery the Community Connect Program will engage consumers when:

  • Planning and programming activities for Community Connects Services Social Support Group and Individual
  • Developing new resources to ensure they meet the diverse needs of our consumers
  • Reviewing service delivery to ensure it is meeting the needs of consumers
Wellness and Reablement

The Community Connect Program aims to embed wellness and reablement practice within the Community Connect Program.  To actively promote independence and working in a manner that assists but does not take over tasks that a person can do for themselves.

Feedback and Complaints

All Community Connect participants have the right to provide feedback or make a formal complaint. Feedback and complaints are important as they help identify what we are doing well, opportunities to improve the service, and ensure people are receiving quality care.

Useful Links/Resources:

Community Connect is supported by the Australian Government Department of Health through the Commonwealth Home Support Program, State Government and Alexandrina Council.