Published 13th November 2026
Impacting Council phone services

Microsoft Outage affecting Council phone services

Please be aware that the worldwide outage is affecting Council's ability to receive and make calls from our Customer Service Team.

We will continue to monitor emails, but they may be delayed due to the Microsoft outage.

If you have a Council-related emergency issue relating to major infrastructure, please continue to call our main number (08) 8555 7000.  You will be asked to press a number to be transferred to an emergency mobile phone.