It is your responsibility to advise Council if your personal details have changed such as ownership, address or name changes. This can be done in writing, via email to alex@alexandrina.sa.gov.au or by completing an online form listed below.
If you have any questions, contact our friendly customer service team on (08) 8555 7000 during business hours.
- Change of address Change of address
- Change of name Change of name
- Change of ownership Change of ownership
- Separation with no change to ownership Separation with no change to ownership
You can change your address easily online, refer to the below link to lodge your request:
Change of address application form
On this form you can also specify whether you want to update your relevant records such as rates, planning applications, debtor, tenant, creditor and library.
It's also important to remember to update your address on Dogs and Cats Online if you have a registered pet.
You can change your details online, refer to the below link to lodge your request:
A conveyancer, qualified agent or solicitor, must address change of ownership.
When ownership of a property changes, liability for payment of rates remains with the owner listed with the Council until a notice of disposition is received.
Fines may apply if the Council does not receive notice from your agent or solicitor. All outstanding rates and charges must be paid in full at settlement.
Council will not amend a property record due to separation of owners.
The billing address can be changed to the person accepting responsibility for the rates. However, both owners remain equally and severally responsible. This liability applies regardless of who is residing at the property, or any personal arrangements that may have been made.
For further information, refer to Section 178 of the Local Government Act 1999.