Paying your rates plays a vital role in supporting the broader objectives of Alexandrina Council, which go beyond the traditional 'roads, rates, and rubbish' focus.
Australian councils, including Alexandrina, have transformed themselves to actively promote the social, economic, environmental, and cultural wellbeing of communities. While major investments are made in crucial areas like roads and rubbish, your contribution through rates helps fund a wide range of community initiatives and services that enhance the overall quality of life in our region.
Read the Annual Community Plan here.
Frequently Asked Questions
There could be a couple reasons why you haven't received your rates notice. We recommend you check the following:
- The address you have with Council is up to date.
- If you are a landlord, your rates notice may have been sent to your real estate agent.
- If you are registered with eNotices and have your notices sent to your email, check your inbox by searching noreply@enotices.com.au, check your junk mail or sign into your eNotices account to view all of your notices.
- If you have purchased a new house, the rates may have been paid at settlement.
- Your rates may be in credit. You will receive a new rates notice towards the end of July every year but you will not receive additional instalment notices if your rates are in credit at the time of the instalment notices are being issued.
The Regional Landscape levy (previously known as the NRM levy) is a State tax. Councils are required under the Landscape South Australia Act 2019 to collect the levy on all rateable properties on behalf of the State Government.
For further information regarding this levy or the work the levy supports, read the Understanding the Landscape Levy Brochure or visit the Hills & Fleurieu Landscape Board website.
Hills & Fleurieu Landscape Board
Phone: 08 8391 7500
www.landscape.sa.gov.au/hf
Failure to pay rates by the displayed due date on your rate notice will render them overdue, leading to additional charges as follows:
- An immediate fine of 2% of the amount due will be added.
- Interest, as prescribed in the Local Government Act 1999, will be applied monthly to any outstanding balance (including interest) from that point onwards.
However, if you make timely payments during an agreed FlexiPay Payment Arrangement, fines and interest will not be imposed throughout that period. Please note that defaulting on the arrangement will result in fines and interest being applicable for the entire arrangement duration.
If you wish to apply for remission of fines and interest, please complete the application form.
For further information and more payment options, visit the difficulty paying your rates or financial hardship page.
Should rates remain unpaid, Council may refer the debt to a debt collection agency.
Legal fees may apply.
Please Note: Pursuant to section 184 of the Local Government Act 1999, if an amount payable by way of rates in respect of land has been in arrears for three years or more, the Council has power to sell your land.
For further information, refer to the Debt Recovery Policy.
If you have built a house in a subdivision, street numbers are allocated by Alexandrina Council once the deposited plan is lodged. You will see your street number on your first rates notice, in the property address section.
If you own a rural property and needing to order signage, please apply by completing the Rural Property Address Application Form.
Please Note: You must attach an aerial map of your property and highlight the access points i.e. roads and driveway. Your application will then be reviewed by the Revenue Team for further action.
For further information about rural property addresses and to apply, refer to the Rural Property Address page.
Multiple owned properties that are contiguous (adjoining) or properties that are farmed as a single farm enterprise, you may be eligible for only one fixed charge.
To learn more about what a Single Farm Enterprise, read the Single Farm Enterprise Fact Sheet here. To apply for a Single Farm Enterprise, please complete the application form.
For further information, contact the Revenue Team on 8555 7000.
To check your eligibility for State Government concessions, visit www.sa.gov.au/concessions or contact the ConcessionsSA Hotline on 1800 307 758.
Your Council Rates are set annually in alignment with the Annual Community Plan. Read the Annual Community Plan here.
The rates and charges for 2026/27 are:
- General Rates Rate: 0.3083
- Primary Production Rate: 0.2559
- Fixed Charge: $460.00
- Hills and Fleurieu Landscape Levy Rate: 0.0095
- CWMS Occupied: $780
- CWMS Unoccupied: $575
To understand what each rate means, read our Rates and Charges flyer.
Visit our Rates Calculator page to understand the calculation.
For further information about Council Rates and other useful Fact Sheets, visit the Local Councils SA website.