Refunds can be made for hire bonds, overpayment of rates, animal registration, invoices and fees.
Processing a refund request may take up to 14 calendar days from the date Council received a completed application form.
BPAY and credit card payments approved for refund will be returned to the bank account or credit card used to make the payment. All other payment methods will be refunded via EFT and processed on Council’s next scheduled payment run after approval.
Click here to complete Online Refund Application Form
A print version of the form can be downloaded here
When completing the form:
- Ensure that all fields have been filled out correctly
- Fields on this form marked with an * are mandatory and must be completed before submitting the application