COVID-19 Response

Council's Goolwa and Strathalbyn libraries and offices are open to the public. For more detailed information about particular services affected click here and for the latest updates on Alexandrina Council's response to COVID-19 click here

Please contact us by phone 8555 7000 or email

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National Broadband Network

Homes and businesses in Goolwa, Hindmarsh Island and Middleton can now switch to the nbn™ network!

Residents in Goolwa, Hindmarsh Island and Middleton can now experience fast broadband over the nbn™ network with the official switch on of the nbn™ network in the area. Almost 7,000 families and businesses are now able to connect to the nbn™ network, with most parts of Goolwa, Goolwa Beach, Goolwa North, Goolwa South, Hindmarsh Island and Middleton now live.

The nbn™ network is so much more than fast internet. A state of the art communications network opens up a world of possibilities across education, business and entertainment. It also gives Australians the opportunity to be more productive, more creative, more efficient and more connected for decades to come.

Over 1 million households are already enjoying:

  • A brighter future: With new opportunities to learn, both in and out of the classroom, the nbn™ network will help you and future generations flourish in a digital world.
  • Entertainment without the wait:  Enjoy quick access to the content you need, when you need it – whether you’re video streaming, online gaming or watching live news and sport.
  • Loved ones within reach: With good quality video calls (minus the constant dropouts), you’ll never feel too far away.
  • A plan and speed that suits: You can connect to the nbn™ network through a range of providers who offer a variety of plans and speed options to meet your needs. Choosing the right speed tier to suit your needs is vital to transforming your online experience into something spectacular.

Steps to connect

  1. Check your address: Find out if the nbn™ network is available at your address, visit If you can connect, go straight to Step 4.
  2. Register for updates: If the nbn™ network is not yet available, it won’t be far away. Make sure you register for email updates.
  3. nbn will let you know: Once you’ve registered for updates with nbn, they’ll email you when your home or business is ready to connect. Once you have confirmation that you can switch to the nbn™ network, you’ll have 18 months to move your affected services to the nbn™ network before the existing network is switched off.
  4. Choose the right plan: You can connect to the nbn™ network through a range of providers offering a choice of nbn™ plans.
  5. Contact your service provider: Switching is not automatic, so contact a phone or internet service provider.
  6. Switch before disconnection: It’s a good idea to switch to the nbn™ network well before your disconnection date to allow time for your order to be processed, and for installation, if applicable.

For a detailed view on what's happening in Alexandrina Council you can explore the network rollout map at

NBN Now Live in Strathalbyn, Port Elliot, Hayborough

The nbn™ network is live in Strathalbyn, Port Elliot and Hayborough. Homes and business in these areas can connect to the nbn™ network by contacting their preferred phone and/or internet provider.

Live nbn™ fixed wireless is available for rural homes and businesses in South Strathalbyn, Milang, Currency Creek, Clayton Bay, Goolwa (surrounds) and Langhorne Creek.

Sky Muster satellite is now live for many rural properties across the remainder of the Council area.

Find out if the nbn™ network is available at your home or business at If not, it’s close, so make sure you register for email updates to find out when you can switch to the nbn™ network.

Detailed maps showing the areas to be covered by the network are available at:

You’ll know when services become available as NBN Co will advise you of when and how to connect.  Telephone and internet service providers will also be active in the area once the network is live and ready too.+

NBN Alexandrina area update - April 2018

  • The Mount Compass township fixed line services are now available.
  • The mount Compass surrounds fixed wireless services go live in June 2018.
  • Approximately 17,400 homes and businesses can access nbn™ services.
  • Approximately 1,500 homes and businesses are forecast to go live during 2018.
  • Commencement of copper network disconnections across Goolwa, progressively from September 2018.

For more information