Ratepayers have the flexibility to pay their rates hassle-free through direct debit via FlexiPay. FlexiPay allows ratepayers to tailor rate payments to fit their budget. They can choose to pay weekly, fortnightly, monthly, or quarterly over the financial year.
Once you receive your 1st instalment notice each year, you will be sent an email confirming that your direct debit has rolled over. This email will also give you the opportunity to update or change your payment details. If you pay weekly, fortnightly, or monthly, the email will confirm your new payment amounts for the upcoming financial year.
Fines and interest won't be applied during the agreed arrangement period as long as timely payments are made.
Set up FlexiPay via the eNotices link alexandrina-pay.enotices.com.au
How to set up a FlexiPay Payment Plan
- To apply for a FlexiPay arrangement, please have your latest Rates notice or Overdue notice on hand.
- Visit https://alexandrina-pay.enotices.com.au/ and input your eNotices Reference Number and contact details.
- Choose your preferred payment frequency: weekly, fortnightly, or monthly, along with your desired start date.
- Keep an eye on your email inbox for a confirmation link to set up your payment method.
- Be sure to initiate your plan before the due date of the current instalment.
- Complete your full payment by or before 1 June.
- Rest assured, fines and interest won't be applied during the agreed arrangement period as long as you make timely payments.
- If none of the provided payment frequencies suits your needs, select a payment arrangement.
If you are experiencing trouble, refer to the tutorial video or FlexiPay FAQ's