Use the payment portal below to pay your rates. Have your card ready and your reference number (found at the left of your notice).

Rates Notice Payment Options

Pay Now

How to use the Payment Portal

1. To open the portal, click Pay Now above or scan the QR code on your notice

2. Enter your reference number then click Next (skip this step if you scanned the QR Code)

Payment Reference Prompt in Pay Now Portal

3. This screen shows each instalment due as a separate line item

Year's Worth of Due Rates Payments in Payment Portal

4. To stay up to date, select the instalment that is currently due by ticking the checkbox next to it

We understand that managing payments can sometimes be challenging, so here’s a quick guide to help:

  • If your account is overdue, you may see additional charges for fines or interest
  • Select these charges to include in your payment by ticking their corresponding checkboxes
  • Please be aware that unpaid fines or interest may continue to accrue further charges and will remain on your account until they are fully paid

If you have any questions or need assistance, please contact the Revenue Team before you make your payment

5. Optional: to make a part payment, adjust the amount displayed above the Pay Now button

Pay Now Portal Option to Adjust Payment Amount

6. Click Pay Now on the line item

Instruction to Pay a Line Item in Pay Now Portal

7. Enter an email address to send the receipt to

8. Complete payment

Pay Now