As of 1 October 2026, only Medical Waste households are eligible for a new Exceptional Circumstances Waste Collection Service. Please see our Exceptional Circumstances webpage for further information.

Declaration: By submitting this online form, I hereby apply for an Exceptional Circumstances Waste Collection Service, as described in this application, in accordance with the conditions stated in the Notice to Applicant below.

  1. Exceptional Circumstances (EC) aims to assist households that produce domestic medical waste. Eligible households may apply for free collection of one additional 140L general waste bin fortnightly (in addition to the one 140L general waste bin fortnightly collection provided as part of your council rates).
  2. Bins granted under Exceptional Circumstances are required to display the ‘exempt’ sticker provided by Council.
  3. Applications for this service are required to be submitted annually. A renewal application will be issued prior to the end of the current financial year.
  4. You are required to provide documentation (such as a driver’s license, passport or Medicare card) to prove your identity, as part of this application.
  5. The Fleurieu Regional Waste Authority may conduct audits on EC bins.
  6. To be eligible for an EC service, the applicant must not operate a business.
  7. If the Applicant no longer requires this service, it is the Applicant's responsibility to return the bin to the Fleurieu Regional Waste Authority.
  8. If you do not wish for your details to be shared with Council’s subsidiary, please notify us in writing.

Exceptional Circumstances Service Application Form